Frequently Asked Questions

❓ What is a home concierge service?

A home concierge service is a predictable, structured home maintenance system. Instead of hiring multiple contractors, you get one trusted partner who handles:

  • monthly upkeep

  • seasonal maintenance

  • minor repairs

  • safety checks

  • contractor coordination

It’s like having a personal home manager.

❓ What’s included in a concierge plan?

Each plan includes a combination of:

  • Monthly home check‑ins

  • HVAC filter replacement

  • Smoke detector testing

  • Minor repairs

  • Seasonal exterior checks

  • Gutter inspections

  • Honey‑do list tasks

  • Contractor scheduling and follow‑ups

Premium plans include deeper seasonal maintenance and travel‑time home monitoring.

❓ How often do you visit my home?

It depends on your plan:

  • Essential: once per month

  • Standard: once per month + seasonal checks

  • Premium: monthly visits + seasonal maintenance + travel check‑ins

You can request additional visits anytime.

❓ Do you serve Cedar Falls and the Cedar Valley?

Yes — we serve:

  • Waterloo

  • Cedar Falls

  • Evansdale

  • Hudson

  • Surrounding Cedar Valley neighborhoods

If you’re nearby, we can help.

❓ Do you do repairs yourself?

We handle minor repairs during your visit (tightening, adjusting, patching, replacing small parts). For larger repairs, we coordinate trusted local contractors and manage the scheduling for you.

❓ Do you clean homes?

We don’t clean homes ourselves, but we coordinate cleaning services with vetted local partners for:

  • deep cleaning

  • move‑in/move‑out cleaning

  • seasonal cleaning

  • rental turnovers

You get one point of contact — us — and we handle the rest.

❓ Can you check my home while I’m traveling?

Yes. Premium plans include:

  • home check‑ins

  • leak detection

  • temperature monitoring

  • photo updates

  • contractor coordination if something needs attention

Your home stays safe while you’re away.

❓ Do you work with rental properties?

Yes — we help landlords and property owners with:

  • maintenance check‑ins

  • seasonal upkeep

  • cleaning coordination

  • minor repairs

  • turnover readiness

We keep rentals safe, clean, and ready.

❓ How do I get started?

Choose a plan that fits your home, or request a custom plan. We’ll schedule your first visit and build your maintenance calendar.

Start Your Home Concierge Plan